Your Eaton Benefits
Powering you to live well through your Eaton benefits
At Eaton, we know that life comes with real challenges, so we strive to offer benefits that meet the needs of all our employees and their families. Our comprehensive range of benefit programs and resources are designed to help you take care of your health, achieve financial security and support your physical, emotional and mental wellbeing.
Spotlight Topics

Type 2 Diabetes Management Powered by Level2
Designed to help type two diabetics better manage their condition using Continuous Glucose Monitors (CGMs) and integrated virtual clinical support, every member that enrolls in Level2 receives a free CGM and personalized treatment plans from their virtual care team via the Level2 App.

Require surgical care? Get connected with a Carrum Care Team member
Carrum works with the top doctors in the country for surgical care—those who have better outcomes and higher patient satisfaction levels—and most, if not all, costs after deductible are covered.

Keep up with your cancer screenings with Color
Get free at-home cancer screening kits, easy access to in-person services like mammograms and colonoscopies, private genetic testing, and support from a team of cancer experts with Color.
Benefits For Every Stage of Your Life
Have a Question or Need Help With Issue Resolution?
STEPS: | WHO TO CONTACT: | QUESTION OR ISSUE: |
---|---|---|
Step 1 | Health Advisors 1-844-391-1889 or chat/email Surest Member Services for the MyChoice Health Plan 1-866-683-6440 Eaton Service Center at Fidelity 1-866-EATON01 (1-866-328-6601) | First call a Health Advisor for any questions or issues regarding your health benefits, claims, or Healthy Incentives. You can also call the Eaton Service Center for questions or issues regarding the following: enrollment, reimbursement accounts (including HSAs), retirement planning, savings and benefits. |
Step 2 | HealthCare HelpLine 1-866-EATON01 (1-866-328-6601) Call the Eaton Service Center and ask to be transferred to the HealthCare HelpLine | If a Health Advisor was unable to assist with an issue to your satisfaction, then reach out to the HealthCare HelpLine. |
Step 3 | Eaton HR Services 1-412-893-3600 or HRServices@Eaton.com | If you have not been able to solve your issue, Eaton HR Services can help you escalate your issue to the Eaton Benefits team. |

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